Who We Are and What This Policy Covers
We run an independent information site about one BGaming crash game for players in Australia. This policy explains what personal data we collect when you visit our pages or contact us. It also sets out how we use that data and which choices you have about it.
Information We Collect
We collect only the data we need to run the site and answer your messages. Some of it you share with us directly, while some is recorded automatically during each visit. The list below shows every type of data that may reach us.
- Your email address, name and message text when you write to our support address or an author.
- Screenshots or files you attach to a message, such as cashier or terms pages.
- Technical data such as IP address, browser type, device, pages viewed and the site that referred you.
- Cookie data, which our Cookies Policy describes in more detail.
We never ask for ID documents, card numbers, bank details or casino passwords. If you send them by mistake, we delete them and do not store copies. We also do not collect data about your bets, balance or activity at any casino.
How We Use Your Information
Every piece of data we hold serves a clear purpose linked to running this site. We do not use your details for anything beyond the purposes listed below. If a new purpose appears, we update this policy before we start using data that way.
- Answering your questions, corrections and complaints about casinos on our list.
- Fixing errors on our pages and keeping figures up to date.
- Measuring which pages people read, using combined statistics rather than individual profiles.
- Protecting the site against spam, abuse and technical attacks.
We do not add your email to any mailing list when you contact us. Statistics we review show trends across all visitors and never identify you by name. Our replies to your messages stay between you and the members of our team.
Partner Links and Third-Party Casinos
Some links on our pages lead to partner casinos, and clicking one takes you off our site. From that moment, the casino’s own privacy policy and terms apply to everything you share there. We have no control over how those operators collect, store or use your data.
Partner links may carry a tracking code that tells the casino your visit came from us. That code does not pass your name, email or any other personal detail to the operator. We never receive your casino login, payment details or identity documents from any partner.
Sharing and Storing Data
We do not sell, rent or trade your personal data to anyone. We share it only with service providers that run our hosting and email, and only as needed. We may also disclose data when Australian law or a valid court order requires it.
Our hosting and email services may store data on servers located outside Australia. We keep messages only as long as we need them to answer you and keep basic records. After that, we delete them or remove any detail that could identify you.
Your Rights
We base our approach on the Australian Privacy Principles in the Privacy Act 1988. Under these principles, you have clear rights over the personal data we hold about you. You can use any of the following rights by writing to [email protected].
- Ask which personal data we hold about you and how we use it.
- Correct details that are wrong, outdated or incomplete.
- Ask us to delete your messages and any data linked to them.
- Withdraw consent for non-essential cookies at any time.
We may ask a few questions to confirm your identity before we act on a request. We answer every privacy request and explain our decision if we cannot fully meet it. If you are unhappy with our response, you can contact the Office of the Australian Information Commissioner.
Security of Your Data
We take reasonable technical steps to protect the data we hold from loss and misuse. Access to messages is limited to the team members who need them for their work. Our hosting provider also applies its own security measures to the servers behind our site.
No website or email service can promise complete security, and ours is no exception. For that reason, please keep sensitive details out of any message you send us. If we ever detect a breach that affects you, we will tell you as soon as possible.
Age Limit and Changes to This Policy
Our site is meant for adults aged 18 and over, in line with Australian gambling rules. We do not knowingly collect any personal data from people under the age of 18. If we find out that a minor has contacted us, we delete that message and its data.
We may update this policy when our tools, partners or legal duties change. The date in the first section always shows when the latest version took effect. Please check this page from time to time so you know how we handle your data.